Health Plans
Televeda partners with Medicaid and Medicare health plans to engage hard-to-reach members, reduce social isolation & loneliness, address chronic disease risk factors and close care gaps, through culturally responsive, human-led programs that are measurable and scalable.
Better Digital Literacy Scores
Lower Social Isolation Scores
Feel More Supported by Their Health Plan
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Why It Matters
Socially isolated members miss Health Risk Assessments, skip well visits, and don’t follow through on care gap closures. Loneliness and low health literacy are not soft social issues, they are direct drivers of plan cost and quality underperformance. Left unaddressed, they produce gaps in HEDIS measures, incomplete CAHPS scores, missed screenings, accelerated progression of chronic disease and avoidable hospitalizations.
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Engage High-Risk Members Through Responsive Outreach
Televeda helps health plans reach underserved members who are hard to engage. Programs are welcoming, culturally grounded, and support members through home visits, virtual programming, digital literacy training, and peer-led connection.
Close SDoH Gaps with Closed-Loop Referral Tracking
Televeda helps plans reduce isolation by connecting members with non-medical support and benefits. Closed-loop tracking addresses daily barriers like transportation, food, housing, digital access, and community-based resources.
Reduce Avoidable Costs Through Member Engagement
Televeda helps improve follow-through with appointments, medications, and preventive care. Stronger community engagement supports social needs, chronic disease management, timely case escalation, and reduced downstream healthcare costs.
How Televeda Works
Televeda integrates licensed Community Health Workers and Peer & Recovery Support Specialists with a social engagement platform to deliver a structured loneliness intervention tied directly to the quality metrics Plans are accountable for. Members engage through a combination of in-home visits, health and digital literacy coaching, virtual social programming, peer support circles, and care coordination. SDoH needs are tracked in real time and closed through a dedicated workflow that delivers documented resolution back to the plan.
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HIPAA-compliant platform
Bilingual care navigators
In-home, in-person, and/or remote outreach
Social isolation, suicide risk or other screening
Closed-loop SDoH referral tracking
Data reporting and outcomes dashboards
Contact center support for members
Real-time insights via surveys and assessments
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